How to train employees to have difficult conversations
2,199,491 views |
Tamekia MizLadi Smith |
TED2018
• April 2018
It's time to invest in face-to-face training that empowers employees to have difficult conversations, says Tamekia MizLadi Smith. In a witty, provocative talk, Smith shares a workplace training program called "I'm G.R.A.C.E.D." that will inspire bosses and employees alike to communicate with compassion and respect. Bottom line: always let people know why their work matters.